Atom IT Solutions

Support


Atom IT offer friendly and professional support services that concentrate on the effective and frustration-free use of technology by your staff and students. Whatever your size, Atom provide tailored solutions based on decades of experience in schools and colleges.

All of our packages include:

  • Scheduled Visits from a named Engineer - a new member of staff
  • Freephone Helpdesk during the whole school day - on call 8am to 5pm
  • Remote Monitoring and Management - allows us to take control of your device to fix it
  • Microsoft365 Administration and Management - essential for effective Teaching and Learning
  • Critical Incident call-outs - we'll be there when you need us
  • Strategy meetings and compliance assistance
  • Ad-hoc visits - we'll pop in for urgent quick jobs

As a guide, we recommend our services are matched to the needs of your school in terms of staff numbers and quantity of devices. Those options are as follows:

Monthly - for up to 10 staff and up to 75 devices

Fortnightly - for up to 20 staff and up to 150 devices

Weekly - for up to 40 staff and up to 250 devices

Twice-Weekly - for over 40 staff and/or over 250 devices

NB: The age and condition of your devices may also impact the delivery of services and our ability to support them effectively. Discounts are available to MATs where all schools take up support, or for multi-year options. Contact us for more information.

Click on the box to the left to select your preferred option, or on the line item for further information.


-Ask Atom a Question---

Connect


The adoption of web-based services such as MIS, finance and HR systems, Microsoft 365, Google and even telephone systems means that your connection to the internet is an essential utility. In recent years, schools losing their connectivity have had to close their doors, so it's imperative that you have the right solution in place. Atom recommend that at least 2 of the services below are taken up. As an Internet Service Provider, Atom have access to the necessary service portals to allow us to check for issues affecting your school. 

Our options include:

  • FTTC / SOGEA - Typically with a maximum of 80Mbps download speed and 20Mbps upload speed, this is now judged as inappropriate by the DfE, but is a useful "failover" should your main internet connection fail.
  • FTTP (Fibre To The Premises) - Now widely available with download speeds of up to 1800Mbps, though speed and availability is still subject to a quick check by Atom
  • StarLink - A revolution in satellite broadband has made faster connectivity available everywhere. Download speeds of up to 220Mbps, and upload speeds of up to 25Mbps. If FTTP is not available in your area and a Leased Line is not financially or physically viable, this is an effective option. A Starlink satellite dish will be required as a one-off purchase to enable the monthly subscription
  • Leased Line - A high-speed option on a dedicated line, preferred connectivity is typically from 300 to 1000Mbps (download and upload). The most expensive choice, but the most reliable and secure. Contact Atom for a tailored quotation on this option (a typical cost is outlined below, but this is for example only)

NB: Some products incur a small installation charge, and all contracts are for 3 years. Please contact Atom if you wish to pay annually.

Click on the box to the left to select your preferred option, or on the line item for further information.


-Ask Atom a Question-

Connect
£0.00
Product Quantity Price Amount
Monthly x 36
1
£35.00
£35.00
Monthly x 36
1
£60.00
£60.00
1
£399.00
£399.00
Monthly x 36
1
£80.00
£80.00
Typical cost - call or email for a formal quotation
Monthly x 36
1
£330.00
£330.00

Secure


The security of your data and systems is under constant scrutiny and threat. GDPR introduced new rules and tougher penalties and now the DfE have made cybersecurity an essential focus for schools. Atom work hard to keep abreast of changes in policy and recommendations from central government, the ICO and NCSC. Our minimum solution will meet the requirements of RPA when you are subject to a major cyber incident. Regular meetings are also attended with the Regional Organised Crime Unit and the East Midlands Cyber-Resilience Centre.  

Our security options are as follows:

  • AtomSecure - A Next Generation Firewall appliance with Unified Threat Management capability to secure your network from external attack. This a managed appliance, regularly maintained, monitored and updated by Atom IT. BitDefender GravityZone Anti-Virus and an unlimited storage, RPA-compliant backup solution that protects on-premise servers and cloud services such as Microsoft 365 and Google Workspace. A dark web monitoring tool that alerts you if any sensitive information is leaked and available for sale online. A password manager and document management solution.
  • AtomSecure365 - The RPA-compliant backup solution mentioned above, plus a suite of tools to offer complete protection. This includes a 24/7/365 Managed Security Operations Centre (SOC) staffed by cyber-security professionals across 3 geographic regions (UK, US and Australia). Anti-virus, malware protection, network authentications and cloud service logins are all constantly monitored. Should suspicions be raised (by an unknown process, known virus or malware, or geographically odd login attempt) the SOC Team will detect it within 2 minutes, contact you within 5 minutes and either freeze the process, reset passwords related to the account or isolate the device before it can do harm to your network - all within 10 minutes. Secure365 also contains remote management tools and applications for email security, software compliance, identity protection, additional backup resources for M365 and Google Workspace, and security awareness training and simulated attack scenarios to run with staff.  All staff and school-owned staff devices must be licensed, and our antivirus solution installed on any windows-based student devices.

Click on the box to the left to select your required option, or on the line item for further information. If choosing AtomSecure365, please do not select any products from the AtomSecure section (and vice versa).


-Ask Atom a Question-

AtomSecure
£0.00
Product Quantity Price Amount
Yearly x 3
1
£1,500.00
£1,500.00
(Based on your current student numbers)
Yearly
1
£1,330.00
£1,330.00
(Based on your current student numbers)
Yearly
1
£1,563.00
£1,563.00
(Based on your current student numbers)
Yearly
1
£2,262.00
£2,262.00
Yearly
1
£4,088.00
£4,088.00
Comprehensive Anti-virus and Anti-malware for up to 100 devices. Please update Qty as appropriate to your school.
Yearly x 3
£630.00
£630.00
Yearly
1
£300.00
£300.00
Yearly
1
£250.00
£250.00
AtomSecure365
£0.00
Product Quantity Price Amount
Yearly x 3
1
£1,500.00
£1,500.00
(Based on your current student numbers)
Yearly
1
£1,330.00
£1,330.00
(Based on your current student numbers)
Yearly
1
£1,563.00
£1,563.00
(Based on your current student numbers)
Yearly
1
£2,262.00
£2,262.00
Yearly
1
£4,088.00
£4,088.00
Total number of staff devices (Windows and Mac) + server instances (physical and virtual)
Please update Qty as appropriate to your school, or call Atom for guidance.
Yearly x 3
£60.00
£60.00
Number of staff with an email address
Please update Qty as appropriate to your school, or call Atom for guidance.
Yearly x 3
£31.44
£31.44
Yearly x 3
£630.00
£630.00

Protect


Safeguarding is not just an IT issue. As with cybersecurity and connectivity above, it's a whole-school issue and is subject to statutory guidance from the DfE and inspection by Ofsted. The safety of your students when they are online is subject to intense scrutiny by the the bodies mentioned above, parents and local community. It can impact learning, mental health and the reputation of your school.

Atom have partnered with Securly - one of only 4 content filtering solutions accredited by the UK Safer Internet Centre. Their solution is robust, flexible, reliable and can alert safeguarding staff immediately when a breach of your acceptable use policy occurs. They empower school leaders with the tools to comply with KCSIE guidance and improve the teaching and learning experience online.  

4 products are made available to schools through Atom IT:

  • Filter - It is a mandatory requirement to have an appropriate technical solution in place for filtering internet content. The Securly solution is cloud-based, meaning it is still active when devices are taken home (both staff and student), and works across Windows, Chromebooks, iPads and Mac devices.
  • Aware - The aware tool operates across all devices and monitors all interactions across all platforms, including websites, cloud platforms such as Google and Microsoft365, email, documents and social media. It tracks student wellness levels and uses AI-driven "sentiment analysis" to alert staff to potential incidents of bullying, violence, self-harm and suicide. Real-time alerts and case management capabilities make this a complete solution for navigating the challenge of monitoring student activity online. 
  • Classroom - Physical monitoring of a class, when every student is sat behind a laptop or tablet screen can be difficult. Classroom works across Chromebooks, Windows and Mac devices and gives the Teacher a bird's eye view of every screen. Teachers can share their screen, send web-links and freeze or lock the screens of students when attention needs to return to the front of the class. *Apple Classroom should be utilised for iPad usage, which offers similar capabilities (ask your Scheduled Engineer for help with this)
  • On-Call  - The On-Call service effectively outsources the analysis of real-time alerts and helps staff identify and respond to students at risk of self-harm, suicide, bullying and violence. The On-Call Team monitor and analyse the alerts from your system and notify you immediately (in less than 5 minutes) of extreme risk situations.
  • All products are priced annually per student except for Filter

Click on the box to the left to select your preferred option and update Qty required, or on the line item for further information. 


-Ask Atom a Question-

Protect
£0.00
Product Quantity Price Amount
Please update Qty with no. of students or no. of devices (whichever is lower)
Yearly x 3
£2.50
£2.50
Please update Qty with no. of students
Yearly x 3
£1.50
£1.50
Please update Qty with no. of students
Yearly x 3
£1.75
£1.75
Please update Qty with no. of students
Yearly x 3
£1.50
£1.50
Delivery Address
Unit 1 Coverdale Point Lower Oakham Way
Mansfield, Nottinghamshire NG18 5BY
United Kingdom
Subtotal
£0.00
Shipping
£0.00

VAT
£0.00

Total

£0.00