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Service Duration
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Provided Support
- Repair
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15234
HPE
3117
HP
927
Lenovo
780
Dell
559
Epson
168
Microsoft
78
Poly
68
Logitech
59
Datto
47
Newland
39
ASUS
36
Jabra
24
Netgear
20
APC
19
SonicWall
16
Eaton
14
Lexmark
10
Sony
7
Philips
4
Canon
4
Brother
4
Fujitsu
2
Kyocera
1
LG
1
Proofpoint
1
Opengear
1
Xerox
1
Seagate
1
Fortinet
1
Dynabook
1
DLink
1
Datalogic
1
Corel
1
Kaseya
5898
£0 - £300
3862
£300 - £900
4020
£900 - £2200
3753
£2200 - £5500
3714
£5500+
15128
Service
5629
Warranty
6121
3 Year
5210
5 Year
4459
1 Year
3411
4 Year
943
2 Year
27
7 Year
16
1 Incident
12
3 Month
11
6 Year
6
36 Month
5
6 Month
4
1 Month
4
24 Month
4
3 Year / 3 Incident
3
1 Day
3
39 Month
2
12 Month
2
18 Month
2
3 Day
2
3 Year / 2 Incident
1
1 Hour
1
1 Year / 1 Incident
1
120 Day
1
15 Month
1
27 Month
1
3 Year / 1 Incident
1
3 Year / 6 Incident
1
30 Month
1
33 Month
1
4 Hour
1
4 Year / 1 Incident
1
4 Year / 4 Incident
1
5 Year / 1 Incident
1
5 Year / 5 Incident
1
51 Month
1
54 Month
1
60 Day
1
63 Month
1
8 Hour
1
90 Day
12717
Repair
12468
Parts Replacement
8615
Phone Support
7554
Remote Diagnosis
3987
New Releases Update
3277
Software Update
3269
Replacement
2117
Defective Media Retention
2047
Web Knowledge Base Access
1719
Web Support
1537
Comprehensive Defective Material Retention
1307
Knowledge Base Access
1294
Hardware Support
1291
Visual Remote Guidance
978
Software Support
686
Email Support
530
Remote Technical Support
340
Consulting
325
Remote Monitoring
302
Troubleshooting
252
Fax-On-Demand
164
Escalation Support
129
Accidental Damage Protection
128
Configuration
127
Firmware Updates
123
Remote Software Assistance
120
Drive Retention
117
Installation
108
Pick-up & Return
108
Predictive Support
106
Travel Expense Coverage
84
Outage Management
76
Health Check
59
Reporting
58
Data Retention
55
Online Support Tools Access
54
Escalation Management
52
Analysis
51
Set-up & Configuration
49
Mechanical Breakdown
42
Monitoring
39
Remote Troubleshooting
33
Collaborative Call Management
32
Health Monitoring
25
Absolute Data & Device Security
23
Product Info Support
23
Technical Account Manager
21
Assessment
21
Cleaning
18
E-mail Notification
14084
On-site
2378
Service Depot
208
Carry-in
38
Carry-in/Service Depot
25
On-site/Service Depot
7
Carry-in/On-site